The Royal Mail international label templates have been updated to include the recipient contact number to conform with the overseas delivery partners and customs authorities.
Example of Royal Mail international label with recipient contact number
The label template of the following express weekend services has been updated to include the Local Collect instructions. This is done to correctly display the supplement and local collect information for these services.
| Service code | Service description |
|---|---|
| FEK | express24 Weekend |
| FEQ | express24 Weekend Comp 1 |
| FER | express24 Weekend Comp 2 |
| FEU | express24 Weekend Comp 3 |
| TEH | expressAM Weekend |
| TEI | expressAM Weekend Comp 1 |
| TEJ | expressAM Weekend Comp 2 |
| TEK | expressAM Weekend Comp 3 |
Dimension validations for Royal Mail International Tracked Heavier, International Commercial, and all domestic services have been removed to minimize the risk of shipment failures.
Several error messages have been updated throughout the system to provide clearer guidance and improve user experience, helping users to resolve common issues more efficiently.
The Datastream response example in the Royal Mail create shipments response list has been updated to accurately reflect the new fields, providing improved clarity and alignment with current system functionality.
Royal Mail shipments from Great Britain to Guernsey and the Isle of Man will soon be treated as international dutiable. When the destination postcode begins with GY or IM and the country code is GB, GG, or IM, a CN23 customs declaration form will be automatically generated. To ensure compliance, customers will also be required to provide detailed item information, including the HS code and country of origin.
NoteThis enhancement is currently under development and will be available in the next release.
