Receive tracking events after the ‘Delivered’ event

Each tracking account screen now can receive tracking events after the ‘Delivered’ event to enhance the customer’s visibility of their Royal Mail shipment tracking. With it, customers can easily manage their settings through the Add, Edit, and View tracking account screens for Royal Mail, ensuring they receive timely and accurate push notifications on their shipments—and can still choose to receive the events recorded after the delivered event. This enhancement features the logic update of the Sapient system to generate push payloads for Royal Mail tracking accounts based on the newly defined UI setting and the time elapsed since a ‘Delivered’ tracking event.