improved
Royal Mail collection booking
May 7th, 2025 by Syed Haroon Shah
The Royal Mail collection logic for shipments has been updated that allows the system to default the dimensions and format based on the weight of the shipment, applying the maximum dimensions specified on our website for each format:
- Shipments weighing 750g or under will be classified as Large Letters.
- Shipments weighing between 751g and 2kg will be classified as Small Parcels.
- Shipments weighing over 2kg up to 20kg will be classified as Medium Parcels, .
This change aims to ensure that collections are accepted based on the actual weight and format of the parcels, enhancing the overall shipping experience for our customers.