Improved
Tracking Webhook setup - UI enhancements
April 1st, 2026 by Syed Haroon Shah
A new mandatory Notification Email field has been added to the Tracking Webhook setup screen in Pro Shipping. This email address will be used to receive webhook suspension notifications and replaces the previous behaviour where notifications were sent to the primary user email on the customer account.
NoteCustomers who already have a tracking webhook configured on Pro Shipping, the new email field will be pre‑populated with the primary user email. Customers can review and update the email at any time.